Help BRH with Disaster Response and Medical Needs in WNC: DONATE HERE
To access local and national resources for hurricane recovery: CLICK HERE

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If you need medical assistance outside of regular business hours, please call your
local clinic’s phone number to connect with our on-call service. Dial 911 for emergencies.

Resources

Crisis Lines: Haywood-West: 888-315-2880  |  Buncombe, Transylvania & Henderson: 888-573-1006  After-hours: 828-226-4818

Recovery Resources For Those Impacted By Hurricane Helene

In the wake of Hurricane Helene, Blue Ridge Health is dedicated to supporting the recovery of Western North Carolina. We’ve compiled a list of resources to help guide you and your loved ones through these complex times. From our pop-up clinics to our extensive mental health services, we’ve got you covered.

Consider donating to help us in our ongoing mission of providing compassionate, affordable, and quality care across Western North Carolina. The work we do is more important now than ever before.

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“If you look for the helpers, you’ll know that there’s hope.”

Local and National Support

BRH is actively attempting to keep this list of ever-changing resources current. We encourage you to reach out directly to the organizations listed below if you require assistance.

Shelters

General Shelters

  • American Red Cross Shelters: Find nearby shelters at redcross.org/shelter or in Spanish at redcross.org/refugios

Buncombe County

  • AB Tech, FEMA Shelter
     Address: 16 Fernihurst Drive, Asheville Note: No pets allowed.
  • Code Purple Shelter
    Address: 30 Olin Haven Way, Asheville Phone: 828.259.5365
    Note: Single women and women with children.
  • Emergency Medical Center
    Address: 10 Genevieve Circle, Asheville
    Note: For individuals requiring power for medical equipment.
  • Gold’s Gym
    Address: 801 Fairview Road, Asheville

Haywood County

  • Haywood County Government Armory
    Address: 285 Armory Drive, Clyde

Henderson County

  • Edneyville Elementary
    Address: 2875 Pace Road, Hendersonville
  • Henderson County Recreation Center
    Address: 708 South Grove Street, Hendersonville
  • WNC Agricultural Center
    Address: 1301 Fanning Bridge Road, Fletcher
    Note: Allows pets.

Polk County

  • Polk County High School
    Address: 1681 NC 108 Highway East, Columbus

Rutherford County

  • Rutherfordton/Spindale Central High School
    Address: 641 US 221 Highway North, Rutherfordton

Transylvania County

  • Transylvania Parks & Rec
    Address 1078 Ecusta Road, Brevard

Utility and Status Updates

Showers

  • Reuter YMCA
    Address: 3 Town Square Boulevard, Asheville
  • Walmart Supercenter
    Address: 60 Airport Road, Arden
  • Alpha Fitness
    Address: 2570 Asheville Highway, HendersonvilleNote: Open to non-members for showers.
  • Park Place RV Park
    Address: 501 South Allen Road, Flat Rock
  • First Baptist Church of Hendersonville
    Address: 312 5th Avenue West, Hendersonville
  • Upward Christian Fellowship
    Address: 991 Upward Road, Flat Rock

Search and Rescue

WIFI

  • Citizen Vinyl
    Address: 14 O’Henry Avenue, Asheville
  • Moxy Hotel
    Address: 61 Biltmore Avenue, Asheville
  • Center for Craft
    Address: 67 Broadway Street, Asheville
  • Patton Ave Pet Company
    Address: 109 Patton Avenue, Asheville
  • Mosaic Café
    Address: 1 Town Square Boulevard, Suite 150, Asheville
    Note: Mosaic Café Guest 2. Log in with your name and email. No password.
  • North Asheville Library
    Address: 1030 Merrimon Avenue, Asheville
  • Register of Deeds
    Address: 205 College Street, Asheville
  • West Asheville Fire Station
    Address: 970 Haywood Road, Asheville
  • Asheville Science Museum
    Address: 3 Patton Avenue, Asheville
  • Chamber of Commerce
    Address: 36 Montford Avenue, Asheville
  • Starlink Stations for Public Use
    SPOT 1    : DoubleTree Hilton Downtown – 199 Haywood Street, Asheville
    SSID: SORTOR STARLINK
    Pass: ncstrong
    SPOT 2: Asheville Shelter at AB Tech Ferguson Building – 340 Victoria Road, Asheville
    SSID: HALL STARLINK
    Pass: ncstrong

Food and Water Distribution

Note: Well water should be considered compromised if the well flooded and should NOT be consumed until tested. If it did not flood, it should still be boiled before drinking until tested.

Buncombe County (Available daily from 1 – 7 p.m.):

  • Pack Square Park – Water Distribution
    Address: 80 Court Plaza, Asheville
    Note: You MUST bring your own water containers.
  • William W. Estes Elementary School – Water Distribution
    Address: 275 Overlook Road, Asheville
  • Sand Hill-Venable Elementary – Water Distribution
    Address: 154 Sand Hill School Road, Asheville
  • North Windy Ridge Intermediate School – Water Distribution
    Address: 20 Doan Road, Weaverville
  • Fairview Elementary – Water Distribution
    Address: 1355 Charlotte Highway, Fairview

Haywood County (A variety of resources, which may include food, water, cleaning supplies, etc.):

  • Pigeon Community Center
    Address: 450 Pigeon Street, Waynesville
    Note: 9 a.m. – 4 p.m. with hot meals served at 2 p.m.
  • Cruso Community Center
    Address 13186 Cruso Road, Canton
    Note: 10 a.m. – 2 p.m.
  • First United Methodist Church
    Address: 566 South Haywood Street, Waynesville
    Note: Shower access. Daily hours 9 a.m. – Noon.
  • Maggie Valley Pavillion
    Address: 3935 Soco Road, Maggie Valley
    Note: 8 a.m. – 8 p.m.
  • Woodland Baptist Church
    Address: 545 Crabtree Road, Waynesville
    Note: 9 a.m. – 6 p.m.
  • Bethel Elementary School
    Address: 4700 Old River Road, Canton
    Note: 9 a.m. – 6 p.m.
  • Jonathan Valley Elementary School
    Address: 410 Hall Drive, Waynesville
    Note: 9 a.m. – 6 p.m.

Henderson County (Daily distribution. Each family will receive supplies for one day’s food and water.)

  • Etowah Elementary
    Address: 320 Etowah School Road, Etowah
  • Rugby Middle School
    Address: 3345 Haywood Road, Hendersonville
  • East Henderson High School
    Address: 150 Eagle Pride Drive, East Flat Rock
  • North Henderson High School
    Address: 35 Fruitland Road, Hendersonville
  • Mills River Town Hall
    Address: 124 Town Center Drive, Mills River
  • Fletcher Town Hall
    300 Old Cane Creek Road, Fletcher

Polk County

  • Mill Spring/Green Creek Community
    Address: 25 International Boulevard, Mill Spring
  • Columbus Community
    Address: 95 Walker Street, Columbus
  • Saluda Community Bus Parking Lot
    Address: 214 East Main Street, Saluda
  • Tryon Community
    Address: 301 North Trade Street, Tryon
  • Sunny View
    Address: 86 Sunny View School Road, Mill Spring
  • The Roseland Center
    Address: 56 Peake Street, Tryon

Rutherford County (These sites are open from 9 a.m. – 6 p.m.):

  • Thomas Jefferson High School
    Address: 2527 US-221A Highway, Mooresboro
  • Florence Baptist Church
    Address: 201 South Broadway Street, Forest City
  • Rutherford County Health Department
    Address: 221 Callahan Koon Road, Spindale
  • Gilkey Church of God
    Address: 255 Oak Springs Road, Rutherfordton
  • Parks, Recreation, & Lake Office
    Address: 658 Memorial Highway, Lake Lure
  • Lake Lure Baptist Church
    6837 US-74 ALT, Lake Lure
    Note: Also has bathroom and shower stations.
  • Ingles at Lake Lure
    Address: 276 NC-9, Lake Lure
    Note: Meals only. Hot meals served at 11:30 a.m., 1:30 p.m., 4:30 p.m., and 6:30 p.m.
  • Father’s Vineyard
    Address: 724 Oakland Road, Spindale
    Note: Also has shower and charging stations.
  • Spencer Baptist Church – Water Distribution Only
    Address: 187 North Oak Street, Spindale
  • United Way of Rutherford County
    Address: 668 Withrow Road, Forest City
    Note: Water distribution and charging stations.

Pet Care Resources

Emergency Care

  • VEG | Veterinary Emergency Group: 828-470-7802 (Hendersonville, NC)
  • Western Carolina Regional Animal Hospital: 828-697-7767 (Flat Rock, NC)
  • Upstate Vet: 864-233-7650 (Greenville, SC)
  • Carolina Animal Specialty & Emergency: 828-328-6697 (Hickory, NC)

Limited/Urgent Care

Food/Supplies

  • Petco: Accepting cash and card, 825 Brevard Rd, Asheville, NC
  • Patton Ave Pet Company: Accepting cash and card, 109 Patton Ave, Asheville, NC

Health and Safety Guidelines

During this time of recovery, the health and safety of our community is our top priority. We urge everyone to take precautions, stay informed, and follow the guidance provided by local authorities. Be aware of potential health risks and take preventative actions.

Key Public Health Risks Include

Flooding and Water Safety

Floodwaters can contain contaminants and hazardous materials. Avoid wading through floodwaters whenever possible. If you must walk through flooded areas, ensure you wear protective clothing, including boots.

Preventative Action

Avoid drinking or using tap water unless local authorities confirm it is safe. Boil water before consumption if there is any doubt about contamination.

Mold and Indoor Air Quality

Following water damage in homes or businesses, mold can develop within 24 to 48 hours. Mold exposure may lead to respiratory issues, especially for individuals with asthma, allergies, or other respiratory conditions.

Preventative Action

Clean and dry out buildings and personal belongings as soon as it is safe. Use protective gear when cleaning mold or consult a professional.

Mental Health and Well-being

The stress of natural disasters can impact mental health. It is important to check in with family, friends, and neighbors during and after the storm.

Preventative Action

Seek emotional support and talk to a professional if you’re feeling overwhelmed or anxious. Our behavioral health team is available should you need someone: 828.226.4818.

Food and Water Safety

Power outages may affect food safety in homes.

Preventative Action

Discard any perishable food that has been without refrigeration for more than four hours. Use coolers with ice packs to keep essential items safe.

WHAT YOU CAN DO

  1. Stay Informed: Follow official updates via social media, local news outlets, and radio.
  2. Be Prepared: Stock up on clean drinking water, non-perishable food, batteries, and first aid supplies.
  3. Help Your Neighbors: Check on elderly or vulnerable community members to ensure they have what they need and are staying safe.

BRH Community Involvement

Our team is on the ground, offering medical and behavioral health support to those affected by the hurricane. Here are some highlights from our recent community efforts.

BRH 1
BRH 2

Follow us on social media for the latest updates on relief efforts and community support.

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